Condensate Pump

Condensate pump not working?

I have a condensate pump hooked up to my furnace to drain the water and it is overflowing. I just replaced the old one because I assumed it was broken. Unfortunately, it is still not pumping the water. The pump has to pump the excess water up and then out probably about 15 feet. Could there be a clog, how would I fix it? I am new at this and I have no idea what to do. Please any advice, thanks.

On most condensate pumps if it overflows it breaks the thermostat connection, or an alarm goes off , once the pump gets the water level in the tank ow enough the overflow safety switch should deactivate and the appliance should energize will energize again. I assume that your hose is kinked or plugged, if possible unplug the pump, remove the drain hose and plug the pump back it to see if it pumps water, be careful of where where the water goes, if you have a short length of hose use it to drain it elsewhere for the test. If it works the problem is in the hose either kinked or plugged. Does the hose go outside? Is it cold enough there for it to freeze up? If it doesn't work with the hose off, then probably the overflow safety switch is stuck, or bad.

Hope that helps you, Good luck.

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